The Classic Clean Professional Residential Cleaner Training

THE CLASSIC CLEAN - STAFF EDITION

The foundational training program for elite professional house cleaners, with 15 modules, 50 video lessons (theory and demo), checklists and plans, certification and accreditation, and a private discussion group.

Interested in this course? Email us at [email protected]

Course curriculum

1. A message from Katie Pearse
2. How to use this program
3. The Glisten Glossary
4. Getting officially certified
5. The Classic Clean Manual (PDF)
1. Your Career (video)
2. Your Career (PDF)
1. Professionalism and Etiquette (video)
2. Professionalism and Etiquette (PDF)
1. Sparkle Safely (OH & S)
1. The Science and History of Cleaning (video)
2. The Science and History of Cleaning (PDF)
1. Professional Products and Tools (video)
1. Client Care and Relationships (video)
2. Client Care and Relationships (PDF)
1. The 4D+ Process (video)
2. The 4D+ Process (PDF)
3. Plus Step: Disinfecting Staff Video (7 mins)
4. The 4D+ Process (video)
1. How to Clean Bathrooms (video)
2. How to Clean Bathrooms (PDF)
3. Bathroom Training Checklist
4. Evaluation: Bathroom Grading Report Rubric
5. Sample Ratings Report Rubric
1. How to Clean Kitchens (video)
2. How to Clean Kitchens (PDF)
3. Kitchen Training Checklist
4. Evaluation: Kitchen Grading Report Rubric
1. How to Clean Bedrooms (video)
2. Bedroom Training Checklist
3. Evaluation: Bedroom Grading Report Rubric
1. How to Clean All Rooms (video)
2. How to Clean All Rooms (PDF)
3. Evaluation: Home Office Grading Report Rubric
4. Evaluation: Living Room Grading Report Rubric
1. How to Clean Floors (video)
2. How to Clean Floors (PDF)
1. Assessments and Evaluations (video)
2. Ratings Report Rubrics (PDFs)
3. Training Checklists (PDFs)
1. Conducting Appointments (video)
2. Conducting Appointments (PDF)
1. Troubleshooting and Issues (PDF)
1. The Classic Clean Manual (PDF)
2. The Trainer's Guide
3. How to Clean - Bathrooms
4. Training Checklist - Bathroom
5. Training Checklist - Kitchen
6. Training Checklist - Bedroom
7. Training Checklist - Entryway
8. Recipes - Handcrafted Cleaning Solution and Essential Oil Blends
9. The Glisten Glossary
10. Training Planner and Logbook

About this course

Free
53 lessons
5 hours of video content

THE CLASSIC CLEAN - STAFF EDITION

Course curriculum

WELCOME TO GLISTEN ACADEMY

MODULE 1: YOUR CAREER

MODULE 2: PROFESSIONALISM AND ETIQUETTE

MODULE 3: SPARKLE SAFELY (OH&S)

MODULE 4: THE SCIENCE AND HISTORY OF CLEANING

MODULE 5: PROFESSIONAL PRODUCTS AND TOOLS

MODULE 6: CLIENT CARE AND RELATIONSHIPS

MODULE 7: THE 4D+ CLEANING PROCESS

MODULE 8: HOW TO CLEAN BATHROOMS

MODULE 9: HOW TO CLEAN KITCHENS

MODULE 10: HOW TO CLEAN BEDROOMS

MODULE 11: HOW TO CLEAN ALL ROOMS

MODULE 12: HOW TO CLEAN FLOORS

MODULE 13: ASSESSMENTS AND EVALUATIONS

MODULES 14 - 16: CONDUCTING APPOINTMENTS

MODULE 17: TROUBLESHOOTING AND ISSUES

RESOURCES ROUNDUP

About this course