2 payments of $699

Due to the instant delivery of courses and programs, there are no refunds available on this program but every program and course is backed by our 100% satisfaction guarantee, so get in touch if you have any questions and we will solve them together.

Cleaning Consultant 
Evaluation Program

Double your customer satisfaction, fill holes in your schedule without discounting your prices, engage your customers and motivate your employees. This one program changed my business overnight and saved me tens of thousands of dollars in labour costs and customer refunds and discounts. I will show you exactly how to implement this program immediately and absolutely dominate your market.

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The Classic Clean Premium Edition (2 Payments)

Additional payment options:


Program Contents

PART 1: THE ART AND SCIENCE OF CLEANING

Part 1 of The Classic Clean training program covers all the essential topics professional cleaners need to know before ever stepping into a customer's home. 

6 Modules / 40 Lessons

1: THE GLISTEN LIFE

  • It All Starts with a Clean Home
  • Why Cleaning Professionally is Different
  • Duties and Responsibilities
  • Training and Client Checklists
  • Developing your Signature Style
  • Staying Motivated and Inspired
  • Getting Better Every Day

2: PROFESSIONALISM AND ETIQUETTE

  • Being a Professional
  • Personal Values and Characteristics
  • Social and Professional Etiquette
  • Dos and Don’ts
  • The Art of Anticipation

3: SPARKLE SAFELY (OH&S)

  • Self-Care
  • Hand and Wrist Care
  • Lifting and Bending
  • Working Alone
  • Chemicals
  • Cross Contamination
  • Infectious Diseases
  • Common Hazards
  • Protective Gear

4: THE SCIENCE AND HISTORY OF CLEANING

  • Why We Clean Our Homes
  • Modern-Day Cleaners
  • Careers in Cleaning
  • Reputation of House Cleaners
  • Pathogens, Pests, Allergens
  • Cross-Contamination
  • Hotspots to Disinfect

5: PROFESSIONAL CLEANING PRODUCTS AND TOOLS

  • Your Professional Cleaning Kit
  • Scrubs and Solutions
  • Vacuums and Specialty Equipment
  • Commercial Products
  • Raw Ingredients

6: CLIENT CARE AND RELATIONSHIPS 

  • Why She is Hiring You
  • How to Be the Solution
  • What to Never, Ever Say to Clients
  • Client and Property Profiles
  • Special Touches to Show You Care
  • How to Care for Pets and Children
  • How to Handle Tricky Situations

PART 2: HOW TO CLEAN AND CONDUCT APPOINTMENTS

Part 2 of The Classic Clean training program teaches you the Glisten 4D+ Professional Cleaning Process, shows you exactly how to clean each area of a client’s home, step-by-step, as well as how to conduct appointments, and assess and evaluate every cleaning job.

8 Modules / 73 Lessons

1: THE 4D+ PROCESS

  • The Process Demo
  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step +

2: BATHROOMS

How to Clean Bathrooms Demo

  • Step 1
  • Step 2
  • Step 3
  • Step +
  • Toilet
  • Shower
  • Tub
  • Vanity
  • Mirror
  • Floor
  • Evaluation

3: KITCHENS

  • How to Clean Kitchens Demo
  • Step 1
  • Step 2
  • Step 3
  • Step +
  • Cabinets
  • Countertops and Backsplash
  • Small Appliances
  • Microwave
  • Fridge
  • Range/Oven
  • Dishwasher
  • Sink and Faucet
  • Floor
  • Evaluation

4: BEDROOMS

  • How to Clean Bedrooms Demo
  • Step 1
  • Step 2
  • Step 3
  • Step +
  • Nightstands
  • Dresser
  • Bed (Step 1)
  • Floors
  • Bed (Step 3)
  • Evaluation

5: ALL ROOMS

  • How to Clean Lifestyle Rooms and Spaces Demo
  • Step 1
  • Step 2
  • Step 3
  • Doors and Door Frames
  • Light Fixtures
  • Light Switches
  • Wall Elements
  • Baseboards

6: FLOORS

  • How to Clean Floors Demo
  • Bathroom Floors
  • Kitchen Floors
  • Bedroom Floors
  • Hard Floors
  • Carpet
  • Rugs

7: ASSESSMENTS AND EVALUATIONS

  • Conducting Evaluations
  • Training Checklists
  • Ratings Reports

8: CONDUCTING APPOINTMENTS

Before Appointments

  • Preparing for Your Work Day
  • The Classic Clean Cleaning Kit
  • Appointment Itinerary

Before the Cleaning Starts

  • Making an Entrance
  • Touring the Home
  • Priorities and Boundaries
  • Extra Services

After the Cleaning

  • Final Walkthrough
  • Breakage and Damage
  • Reviews and Feedback

What People Are Saying:

“WOW! I never would have dreamed I could find a training program this detailed for house cleaning. You're a lifesaver.”

Jessica R.