Module 1: Structuring Your House Cleaning Business
Cleaning Teams
Uniforms & Dress Code
Products & Tools
Accessing Homes
Staff Meetings
Office Jobs
Pay & Benefits
Module 2: Getting Ready to Hire
Marketing Careers
Building Your Reputation
Skills That Matter
Red Flags
Module 3: Finding Your Dream Employees
Job Ads
Job Application Form
Screening Applications
Job Interviews
Auditions
Job Offers
Module 4: Training Your House Cleaning Staff
Hiring Steps
FAQs
The Cleaner's Binder
How to Clean
Clean Systematically
Appointments
Module 5: Dazzle Them At Employee Orientation
Topics to Cover
Appointment Scheduling
Time Tracking & Logs
Sample Employee Manual
Module 6: Managing Staff Performance
Cleaning Consultant Evaluation System
Giving Feedback to Staff
Motivational Tips
FAQs
Module 7: Communicating With Your Employees
Employee Feedback Survey
Real Feedback from Employees
Module 8: Every Single Issue & How to Solve Them All
Tips
Issues with Employees
Breakage & Damage
Firing an Employee
Dishonestly and Theft
Advanced Tips
Going Beyond this Course
Video: How to Keep Your Best Employees
Course Wrap Up
Resources
Job Ad Graphics
Training Schedule for New Hires
Questions & Answers
Staffing Program Preview Consulting Call