Module 1: Structuring Your House Cleaning Business

Cleaning Teams
Uniforms & Dress Code
Products & Tools
Accessing Homes
Staff Meetings
Office Jobs
Pay & Benefits

Module 2: Getting Ready to Hire

Marketing Careers
Building Your Reputation
Skills That Matter
Red Flags

Module 3: Finding Your Dream Employees

Job Ads
Job Application Form
Screening Applications
Job Interviews
Auditions
Job Offers

Module 4: Training Your House Cleaning Staff

Hiring Steps
FAQs
The Cleaner's Binder
How to Clean
Clean Systematically
Appointments

Module 5: Dazzle Them At Employee Orientation

Topics to Cover
Appointment Scheduling
Time Tracking & Logs
Sample Employee Manual

Module 6: Managing Staff Performance

Cleaning Consultant Evaluation System
Giving Feedback to Staff
Motivational Tips
FAQs

Module 7: Communicating With Your Employees

Employee Feedback Survey
Real Feedback from Employees

Module 8: Every Single Issue & How to Solve Them All

Tips
Issues with Employees
Breakage & Damage
Firing an Employee
Dishonestly and Theft

Advanced Tips

Going Beyond this Course
Video: How to Keep Your Best Employees
Course Wrap Up

Resources

Job Ad Graphics
Training Schedule for New Hires
Questions & Answers
Staffing Program Preview Consulting Call