10 Steps to Providing Couture Cleaning Services to Elite Clientèle
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Learn the GlistenPro® 10-Step Client Experience Process and elevate your cleaning business to one that delivers acclaimed experiences to exceptional customers. Being an elite cleaning service is more than scrubbing toilets better than anyone else. By creating an impeccable client experience, you will attract and retain the types of clients who pay premium prices and are intensely loyal. Katie shares real-life examples from high-profile, multi-millionaire clients with insights into exactly what the wealthy want from a cleaning service - and tips on how you can be the choice for local celebrities and other public figures in your city.
Present a professional and polished experience from the moment clients discover you online until they pull out their credit card to pre-pay for 6 months of cleaning services (and renew over and over again for years). Learn how to command the highest rates in your market and have clients grateful to pay for your services because no other cleaning service comes close to what you provide. Personalize the process to fit your business and its brand for a seamless integration into your systems and processes.